FREQUENTLY ASKED QUESTIONS (FAQs)

The following is a summary of some common questions we get asked but if your question is not below or you can't find the answer on the site, please email the question to us and we will try and assist.

	Crime related questions
-	Is it ok to leave windows open using security stays while not at home?
-	What do we do if we see a strange car parked in the same location in your street for days?
-	What should I do if graffiti appears in my street?
-	What is suspicious?
-	What do we do if neighbour isn't home and there is a stranger in his backyard?
-	What do we do if my neighbour's house alarm is activated and they aren't home?
-	What should do if I see a strange vehicle in my neighbour's driveway?
-	When should I call 111?
	Civil Defence related questions
-	What do we do if a disaster hits our street?
-	What is the Neighbourhood Support Group's role after a major disaster?
	Neighbourhood Support related questions
-	I am interested in starting a NS group, how do I go about it?
-	What do we do if a street light is out?

 

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Crime related questions

Q:	Is it ok to leave windows open using security stays while not at home?

A:	These are great when you are at home but close all windows when not at home

 

 

Q:	What do we do if we see a strange car parked in the same location in your street for days?

A:

Take a closer look at the vehicle Has its door and ignition barrel been damaged Call your local police station and report it see if it has been stolen If it hasn't been stolen then call the Manukau City Council Call Centre on 2625104 (24 hours 7 day a week call centre) and report an abandoned vehicle.

Q:	What is suspicious?

A:	Refer to "What is Suspicious" on this website

Q:	My neighbour isnt home and there is someone in their backyard and I don't recognise them. What should I do?

A:	Call 111 immediately

Q:	If my neighbour's house alarm goes off and they are not home, what should I do?

A:	Check to see if there is any vehicle in the driveway, if you do not recognise the vehicle then call 111, otherwise if there is no vehicle then check out the property preferably with someone else and if you don't find anything wrong. Let your neighbour know that their alarm had activated.

Q:	What should do if I see a strange vehicle in my neighbour's driveway?

A:	Check to see if neighbours at home, you could phone them to check. If no reply you could check further, and if you see anybody acting suspiciously then call 111.

Q:	When should I call 111?

A:	When life or property are at risk or if an offender has just left the scene of a crime. If the offender left sometime ago or if you come home and find your home has been burgled then call your local police station not 111.

 Neighbourhood Support related questions:

Q:	If one of your street lights isnt working who do I contact?

A:	Call Manukau City Council Call Centre on 2625104

Q:	I am interested in starting a NS group, how do I go about it?

A:	Complete form on site and we will contact ,or send email to nsupport@ihug.co.nz , or contact your local Community Constable

Civil Defence related questions

Q:	What is the Neighbourhood Support Group's role after a major disaster?
A:	see our page on this site

None of the material contained in this website may be used without the express permission of the Pakuranga Bucklands Beach Neighbourhood Support Committee or the New Zealand Police, through the Howick Police Station .